This page provides a detailed description of how the bt 229 platform collects, uses, stores, and protects your personal information. The privacy of all users in Bangladesh is our highest priority, and we are fully committed to the security of your data.
Last Updated: January 2025
When you register on the bt 229 platform, we collect your name, email address, mobile number, and date of birth. National ID or passport information may be required for identity verification. Payment method details are collected for financial transactions, though full card numbers are never stored. When you use our platform, your device type, browser information, IP address, and usage patterns may be collected automatically. This information is used solely for the purpose of improving service quality and ensuring security.
Collected information is primarily used for account management, transaction processing, and customer service. Data is analyzed to ensure platform security and prevent fraudulent activity. By analyzing your preferences and usage patterns, we strive to provide a more refined and personalized experience. You may receive emails or SMS messages about promotional offers and important updates, though you can opt out of these communications at any time. Data may also be used to fulfill legal obligations and meet regulatory requirements.
To protect your personal information, we use industry-standard SSL encryption and modern cybersecurity technology. All sensitive data stored on our servers is kept in an encrypted state, and multiple layers of security are in place to prevent unauthorized access. Our security team conducts regular system audits and promptly addresses any potential vulnerabilities. Passwords are never stored in plain text; instead, they are secured using strong hashing algorithms. However, since complete security on the internet cannot be guaranteed, we also advise you to stay vigilant about your own account security.
Bt 229 never sells your personal information to third parties for commercial purposes. Limited data may be shared with trusted partners for payment processing, identity verification, or technical support, and those partners are equally bound to uphold the same privacy standards. In the case of a legal order or valid request from a government authority, information may be provided in accordance with applicable law. In the event of a business merger or acquisition, users will be notified in advance and their data protection will remain in place. Before sharing any data with a third party, we verify their security standards.
Our platform uses cookies to ensure smooth operation and improve the user experience. Session cookies help maintain your login state and are automatically deleted when you close your browser. Persistent cookies are used to remember your preferences and settings, providing a more convenient experience on future visits. You can control or disable cookies through your browser settings, though this may limit some platform functionality. We do not use any third-party advertising tracking cookies.
You have several important rights regarding your personal information, all of which we fully respect. You may request to view, correct, or delete your stored data at any time. You also have the right to object to data processing or withdraw consent for the use of your data for specific purposes. To exercise these rights, please contact our support team and we will process your request as quickly as possible. For any complaints related to data protection, we recommend reaching out to us directly.
Necessary data is retained while your account is active. Even after account closure, certain information may be retained for a specified period for legal obligations, dispute resolution, or fraud prevention purposes. Financial transaction records are retained for the period required under applicable law in Bangladesh. Once the designated period has passed, data is securely deleted or anonymized. To learn more about data retention, please visit our FAQ View page.
Bt 229 reserves the right to update this Privacy Policy at any time. In the event of significant changes, registered users will be notified via email where possible. Continued use of the platform after any changes will be considered acceptance of the updated policy. The date of the most recent update will always be noted at the top of this page. If you have any questions about the policy, please contact our support team.
A brief overview of how we protect your privacy.
All sensitive information is protected with industry-standard encryption. Unauthorized access has been made completely impossible.
Your information is never sold to third parties. User privacy is our core principle.
The right to view, correct, or delete your information is entirely in your hands. Submit a request at any time.